Privacy Policy
Last updated: August 1, 2024
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking from our website.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, when you make a booking or attempt to make a booking through the Site, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Booking Information.”
2. How Do We Use Your Personal Information?
We use the Booking Information that we collect generally to fulfill any bookings made through the Site (including arranging for confirmation and providing you with invoices and/or booking confirmations). Additionally, we use this Booking Information to:
- Communicate with you;
- Screen our bookings for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3. Sharing Your Personal Information
We do not share your Personal Information with third parties except as required to provide our services or as required by law. For example, we use WhatsApp for quick communication, so your contact number may be used in that context.
4. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
5. Data Retention
When you place a booking through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.
6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided on our contact page.